Account life cycle is delivered as a hidden function and must be activated in the UI configuration tool.
Group hierarchies originally maintained in SAP CRM cannot be transferred to the ERP system.
Customer hierarchies from the SAP ERP system can be loaded into SAP CRM
You can process hierarchies from the ERP system by assigning business partners to the nodes
These business partners are only used in process in SAP CRM, this data is not transferred to the ERP system.
Initial data transfer: object DNL_CUST_THIT
The SAP ERP customer hierarchy type must be mapped to the CRM business partner group hierarchy types.
The SAP ECC R/3 table KNVH (customer hierarchies) must be downloaded into SAP CRM. Initial data transfer: object DNL_BUPA_KNVH
IF this download is active, pricing account hierarchies cannot be created in SAP CRM.
Once the creation of the account hierarchy has been successfully completed, the system activates continuous data exchange (delta load) between SAP ERP and SAP CRM for each ERP customer hierarchy type which has been assigned to a CRM account hierarchy category in Customizing
Pricing
Conditions and price agreements are assigned to hierarchy nodes
Conditions and price agreements apply to all accounts that are assigned to the subordinate hierarchy nodes and are dependent on the customizing settings for pricing
Business partners are grouped together in a hierarchy for statistical and analytical purposes.
You can create account hierarchies in different categories such as the pricing or statistics category
An account can be assigned several hierarchies from different categories
The account hierarchy is sales area-independent, including its different hierarchy levels and nodes
In an account hierarchy of the “pricing” category, you can store sales area-independent data at each hierarchy level.
The account hierarchy allows you to group accounts in a multilevel group hierarchy
A time-dependent assignment can be defined from hierarchy node to hierarchy node, as well as from account to hierarchy node.
Hierarchy nodes and dependent objects can be moved within the hierarchy
Hierarchy nodes and the dependent objects can be moved from Hierarchy to hierarchy or copied.
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